Standard refunds

Tickets purchased through Resident Advisor can be refunded up to 48 hours before doors. After the 48-hour window, tickets become non-refundable but remain transferable through RA's resale system.

Cancelled events

If we cancel an event for any reason, all ticket holders will be refunded automatically through Resident Advisor within 14 working days. We'll also email everyone affected with details.

Lineup changes

Lineup changes do not entitle ticket holders to refunds. We'll always communicate changes as early as we can and explain the reason.

Resale

Don't sell tickets above face value. We monitor resale platforms and will void tickets being touted at inflated prices.

Last updated: 14 March 2026.